OUR POLICIES

Here For You

We founded Be Your Own Influence with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values and we know that the better our service, the more customer loyalty we enjoy. Our store policies are detailed below. Please have a look at them and contact us if you want to learn more.

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Refund policy

Full Refunds are only accepted if the product has not arrived or if the item has arrived damaged. If there is any other reason that you are unsatisfied with our service please go to our 'Customer's Guarantee' page
Refunds will only be accepted up to 30 days after a customer has placed an order on our store. Proof of purchase of the item must be shown.

General Shipping Information

For the majority of our products, delivery can range from 7-20 working days depending on your location as we ship worldwide (this may be delayed due to the pandemic outbreak as stated above). However, for some of our exclusive products, shipping is reduced to 3-5 working days, at an expense (which will be made clear in the product's description). 
Shortly after you've placed your order you should receive an email giving you an ID tracking number to track your item. Due to a high demand on our store please give us 24-72 hours to receive your email.  

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Customers Guarantee 

If you're not satisfied then we're not satisfied. That's why we are offering a 30 day money back guarantee for any purchases made from the BYOinfluence store. 

Just email us why you are unsatisfied with your purchase at, beyourowninfluence@gmail.com, as we are constantly striving to improve our products and services to try our best to make all of our customers happy.

Please note that our guarantee is only for 30 days from the date the purchase is made. Therefore, unfortunately we will not be able to offer you your money back after 30 days.